7c333 Privacy Policy

1. What Information We Collect

7c333 collects personal information in two broad categories: information you provide directly, and information collected automatically through your use of the platform. We collect only what is necessary to operate the platform, verify your identity, process transactions and provide customer support.

Information you provide directly includes: your full legal name; date of birth; Bangladesh mobile number; email address (where provided); payment method details (such as your bKash or Nagad wallet number, bank account number or card details) submitted during deposit or withdrawal; identity documents submitted during KYC verification; and any communications you send to 7c333 support. Information collected automatically includes: device identifiers; IP address; browser type and version; operating system; pages viewed; time and duration of sessions; and referral source. We may also collect geolocation data at the city or region level to detect access from restricted jurisdictions.

2. How We Use Your Information

Personal data collected by 7c333 is used exclusively for the following lawful purposes:

• Account registration, identity verification (KYC) and age verification to ensure all players are 21 or above.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay and supported Bangladeshi banks, including anti-money-laundering checks required by applicable law.
• Providing and improving the 7c333 platform, including personalising game recommendations and promotional offers based on your activity history on the platform.
• Sending account-related communications including transaction confirmations, bonus credit notifications, security alerts and responses to support queries. We do not send unsolicited marketing messages to users who have opted out.
• Fraud detection, risk management and compliance with applicable laws including anti-money-laundering regulations and responsible gaming obligations.

7c333 does not use your personal data for automated individual decision-making that produces significant legal effects on you. Where platform algorithms influence game recommendations or bonus eligibility, these are marketing personalisation functions only and do not affect the fundamental terms of your account or the fairness of game outcomes.

3. Cookies and Tracking Technologies

7c333 uses cookies and similar technologies (including local storage and session tokens) to operate the platform, maintain your login session, remember your preferences and analyse how the platform is used. Cookies are small data files placed on your device by your browser when you access the 7c333 website. The following categories of cookies are used:

• Strictly necessary cookies: required for core platform functions such as login session management and security token validation. These cannot be disabled without breaking the platform.
• Performance and analytics cookies: used to understand how players navigate the platform, which game categories are most visited and where technical errors occur. This data is aggregated and not linked to individual player identities.
• Preference cookies: used to remember your language selection, display preferences and recent game history so the platform loads in your preferred configuration on return visits.
• Third-party cookies: game providers integrated into 7c333 (including Pragmatic Play, Evolution Gaming and Spribe) may set their own cookies to operate their games within the platform. These cookies are governed by the respective providers' privacy policies.
• You may disable non-essential cookies through your browser settings. Note that disabling strictly necessary cookies will impair core platform functionality including your ability to log in and make transactions.

4. How We Share Your Information

7c333 does not sell, rent or trade your personal data. We share personal information only in the following limited circumstances:

• Payment processors and wallet providers (bKash, Nagad, Rocket, Upay and supported banks): we share only the transaction data strictly required to process your deposit or withdrawal. We do not share browsing history, game history or account balance information with payment partners.
• Game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming and others): game providers receive a session token and game-specific data required to authenticate and run their games within the 7c333 environment. They do not receive your full personal profile.
• Fraud prevention and identity verification partners: we may share information with third-party KYC and anti-fraud service providers to verify your identity and detect suspicious activity. These providers are contractually bound to use your data only for these specific purposes.
• Law enforcement and regulatory authorities: where required by applicable law or a valid legal process, 7c333 will disclose personal data to government authorities, law enforcement agencies or regulators. We will notify affected players where legally permitted to do so.

In all cases where personal data is shared with a third party, 7c333 maintains contractual agreements or data processing agreements requiring those parties to protect the data, use it only for the specified purpose, and not retain it beyond what is necessary.

5. Data Retention

7c333 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. Account data (name, date of birth, mobile number, transaction history) is retained for the lifetime of your account plus a minimum period of five years following account closure, as required for anti-money-laundering compliance and audit trail purposes. After this period, data is securely deleted or anonymised.

Session data and anonymised analytics data may be retained for a shorter period of up to 24 months. Identity documents submitted for KYC purposes are retained only for as long as required by applicable law and are stored in encrypted form. If you request deletion of your account, 7c333 will delete or anonymise all data that is not subject to a legal retention obligation within a reasonable timeframe, typically no more than 30 days from the request date.

6. Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in respect of your personal data held by 7c333:

• Right of access: you may request a copy of the personal data 7c333 holds about you at any time. We will provide this within 30 days of receiving a verified request.
• Right of rectification: if any data we hold is inaccurate or incomplete, you may request correction at any time.
• Right of erasure: subject to legal retention obligations, you may request that 7c333 delete your personal data. Requests will be processed within 30 days.
• Right to restrict processing: you may request that 7c333 restrict processing of your personal data in certain circumstances, for example while a rectification request is being reviewed.
• Right to object to marketing: you may opt out of receiving promotional communications from 7c333 at any time by contacting support or using the unsubscribe link in any marketing email.

To exercise any of the above rights, please contact the 7c333 data team using the support email address displayed on this site. We may need to verify your identity before processing any data rights request. We will not charge a fee for exercising your rights except in cases of manifestly unfounded or excessive requests.

7. Data Security

7c333 implements technical and organisational security measures appropriate to the sensitivity of the personal data we hold. These measures include: SSL/TLS encryption for all data in transit; encrypted storage for sensitive data fields including identity documents and payment details; access controls limiting which staff can view personal data; regular security audits and penetration testing; and incident response procedures for data breach scenarios.

No security system is completely impenetrable, and 7c333 cannot guarantee absolute security of your personal data. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 7c333 will notify affected players as quickly as reasonably practicable. We encourage players to use a strong, unique password for their 7c333 account and to contact support immediately if they suspect unauthorised access.

8. International Data Transfers

7c333 operates servers and uses service providers that may be located outside Bangladesh. When your personal data is transferred to or processed in a country other than Bangladesh, 7c333 takes steps to ensure that the transfer is subject to appropriate safeguards. These safeguards include contractual data processing agreements with recipients that require them to protect the data to a standard equivalent to applicable data protection law.

• Payment partners bKash, Nagad and Rocket operate solely within Bangladesh and your payment transaction data shared with these partners does not leave Bangladesh's payment infrastructure.
• Game provider platforms (Pragmatic Play, Evolution Gaming, Spribe and others) may process session data on servers outside Bangladesh. This processing is covered by data processing agreements between 7c333 and the respective game providers.
• Analytics and fraud detection tools used by 7c333 may process aggregated, pseudonymised or anonymised data on infrastructure outside Bangladesh. No directly identifiable personal data (such as your name, mobile number or payment details) is shared with analytics providers.
• If you have questions about how your data is protected during international transfers, please contact our data team using the support email address listed on this site.

7c333 will update its data transfer safeguards as required to remain consistent with applicable law and best practice. Material changes to how international transfers are handled will be reflected in an updated version of this Policy.

9. Children and Minors

7c333 operates a strict 21+ policy. The platform is not directed at persons under the age of 21 and we do not knowingly collect personal data from anyone under 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and you believe that your minor child has registered an account on 7c333, please contact our support team immediately using the email address on this site.

We use age verification checks at registration as a first line of defence. Where doubts arise about a player's age, the account will be suspended pending satisfactory age verification. We encourage parents and guardians in Bangladesh to make use of parental control tools available through mobile operators and device manufacturers to restrict access to online gambling platforms.

10. Changes to This Policy

7c333 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law or the services we offer. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we use your personal data, we will notify registered players by sending an alert to the mobile number or email address associated with their account, where technically feasible.

Your continued use of the 7c333 platform following the posting of changes constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must stop using the platform and may request account closure by contacting support. We recommend reviewing this Policy periodically to stay informed about how 7c333 protects your personal data.

11. Contact the 7c333 Data Team

For any questions about this Privacy Policy, to exercise your data rights, or to submit a privacy complaint, please contact the 7c333 data team via the support email address displayed on this site. We aim to acknowledge all privacy queries within 3 working days and to provide a substantive response within 14 working days. If you are dissatisfied with our response, you may have the right to lodge a complaint with a relevant data protection authority in your jurisdiction.